Privacy Policy
Last updated: August 2026
Rat Slab (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. By using ratslab.com (the “Site”) or contacting us, you agree to this Policy.
Information we collect
- Contact details you provide (name, email, phone, address, message contents) when you submit a form or call us.
- Service and project details you share for estimates or scheduling.
- Usage data (pages viewed, device, approximate location) collected by our Site and standard analytics cookies.
How we use information
- To respond to inquiries, provide estimates, schedule and deliver services.
- To operate, secure, and improve the Site and our services.
- To send service-related communications (appointment reminders, updates).
Sharing
We do not sell your personal information. We may share it with trusted providers who help us operate our Site, manage inquiries, or deliver services (for example, web hosting, email, analytics). These providers are bound to use the data only to perform services for us.
Cookies and analytics
We use cookies to make the Site work and to understand aggregate usage. You can set your browser to refuse some or all cookies. Some features may not function without certain cookies.
Data retention
We keep information only as long as necessary for the purposes above or as required by law, then securely delete or anonymize it.
Your choices
- You can request access, correction, or deletion of your personal information, subject to legal exceptions.
- You can opt out of non-essential emails by following the instructions in those messages.
Children
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes
We may update this Policy from time to time. Changes apply when posted on this page.
Contact
To ask questions about this Policy or your data, please contact us via the form on the Site.